TY - BOOK AU - Mourier,Pierre AU - Smith,Martin R. TI - Conquering organizational change: how to succeed where most companies fail SN - 0970952708 AV - HD58.8 .M665 2001 PY - 2001/// CY - Atlanta, Ga. PB - CEP Press KW - Organizational change N1 - Includes bibliographical references (p. 207-208) and index; Organizational change: a risky proposition -- Why change fails or succeeds -- Change management: a tactical perspective -- Ten tactics for successful change -- Who, what, and when: stakeholder action guides -- Real world case studies -- Reviving a stalled change effort -- The first steps to conquering change -- Survey on implementing organizational change -- Research data -- Success rates for various types of organizational change -- Cross-reference of tactics to positive and negative factors ER -