TY - BOOK AU - Dwyer,Judith TI - The business communication handbook SN - 9780724801343 AV - HF5718 .D88 1998 PY - 1997/// CY - Australia PB - Pearson Education Limited KW - Communication KW - Business KW - Conflict management KW - speaking in public N1 - Includes bibliographical Index; Using communication knowledge and skills -- Communicating in the workplace -- Writing skills for work -- Writing workplace documents -- Communicating to secure a job ER -