TY  - BOOK
AU  - Whitford, Brett
AU  - Andrew, Rodger
TI  - The pursuit of quality: how companies in australia are attaining excellence through quality certification and total quality management systems 
SN  - 0646177400
AV  - HD 62.5 W455 1994
PY  - 1994///
CY  - South Perth, Western Australia
PB  - Beaumont
KW  - Total Quality Management.
ER  -