TY  - BOOK
AU  - Locker,Kitty O.
TI  - Business and administrative communication
SN  - 0256220573 (alk. paper)
AV  - HF5718 .L63 1997
PY  - 1997///
CY  - Boston, Mass
PB  - Irwin/McGraw-Hill
N1  - Includes one quick reference chart; Includes bibliographical references (p. 654-665) and indexes; Business communication, management and success -- Building goodwill -- Adapting your message to your audience -- Making your writing easy to read -- Planning, composing and revising -- Designing documents, slides and screens -- Informative and positive messages -- Negative messages -- Writing persuasive messages -- Handling difficult persuasive situations -- Sales and fund-raising letters -- International communication -- Working and writing in groups -- Planning, proposing and researching reports -- Analyzing data and writing reports -- Using graphs and other visuals -- Making oral presentations -- Resumes -- Job application letters -- Job interviews, follow up letters and calls, and job offers
ER  -