TY  - BOOK
AU  - Corcoran, Gerry.
TI  - Coordinate implementation of customer service strategies
SN  - 9780074712641
AV  - HF5415.5  .C36 2003
PY  - 2003///
CY  - Australia
PB  - McGraw Hill
KW  - Customer Service
KW  - Management
N1  - Bibliography p. 87- 88; Bibliography p. 87- 88
ER  -