TY  - BOOK
AU  - Clemmer,Jim
TI  - Pathways to performance: a guide to transforming yourself, your team, and your organization 
SN  - 0771573278
AV  - HD58.8 .C54 1995
PY  - 1995///
CY  - Toronto
PB  - Macmillan Canada
KW  - Organizational change
KW  - Leadership
N1  - Includes bibliographical references and index; Changing, learning and improving -- Wandering off the improvement trail: the deadly dozen failure factors -- The high-performance balance: managing things, leading people -- Self-leadership: it all starts with you -- The big picture: a map to improvement pathways and passages -- Who are you and what do you want? -- Picturing your preferred future -- Principles -- Purpose -- Pinpointing your customer/ partner performance gaps -- Tomorrow's markets and customers: exploring, searching, and creating -- Innovation and organizational learning -- Establishing goals and priorities, getting organized and managing time -- Sketching your pathway to performance -- Infrastructure, process and discipline -- Process management --Teams -- Skill development -- Measurement and feedback -- Structure and systems -- Education and communication -- Reward and recognition -- Change champions and local initiatives -- Review, assess, celebrate, and refocus -- Change checkpoints, improvement milestones, and ringing true to you
ER  -