TY - BOOK AU - Jaffe,Clella Iles TI - Public speaking: concepts and skills for a diverse society SN - 9781285445854 AV - PN4121 .J34 2016 PY - 2016/// CY - Australia PB - Cengage Learning KW - Public speaking KW - Multiculturalism N1 - Includes bibliographical references and index; Introduction to public speaking and culture -- Giving your first speech: developing confidence -- Ethics in a diverse society -- Effective listening -- Selecting your topic and purpose -- Audience analysis -- Researching your speech in the digital age -- Choosing supporting materials -- Organizing your main points -- Introductions and conclusions -- Outlining your speech -- Choosing effective language -- Presentation aids -- Delivering your speech -- Informative speaking -- Foundations of persuasion -- Persuasive speaking -- Speaking on special occasions ER -