TY  - BOOK
AU  - Pont, Gillian
TI  - Interviewing skills for managers: a step-by- step guide to conducting successful workplace interviews 
SN  - 9780749918828
AV  - HF5549.5.I6 P66 1998
PY  - 1998///
CY  - London
PB  - Piatkus
N1  - Includes bibliographical references and index; General skills of interviewing -- The selection interview -- The appraisal interview -- The counselling interview -- The giving bad news interview -- The feedback interview -- The grievance interview -- The disciplinary interview -- The exit interview.
ER  -