TY - BOOK AU - Blundel, Richard AU - Ippolipo, Kate AU - Donnarumma, David TI - Effective organizational communication: perspectives, principles and practices SN - 9780273774860 AV - HF5718 .B58 2013 PY - 2013/// CY - Harlow, England PB - Pearson N1 - Includes bibliographic references and index; Perspective on Communication -- Breaking barriers: communication in practice -Using words: verbal communication -- Making pictures: non verbal communication -- Developing arguments : persuasive communication -- Establishing a dialogue: interactive communication -- Making connections: organizational communication -- Letters, e-mails and instant messaging: written communication -- Reports, briefing papers and summaries -- Adverts, social media, news releases and exhibitions __ Interviews, questioning and listening -- Presentations and audio-visual technologies -- Meetings, teams and negotiations -- Communication in perspective ER -