TY  - BOOK
AU  - Tuhovsky, Ian
TI  - 21 days of effective communication: everyday habits and exercises to improve your communication skills and social intelligence 
SN  - 9781722158804
AV  - P90  .T84 2018
PY  - 2018///
CY  - [Great Britain]
PB  - [CreateSpace independent publishing]
N1  - Listen -- Count the number of times you interrupt other people -- Become an inclusive communicator -- How to expand your vocabulary -- Swap "but!  for "and" & embrace "yet" -- Watch your pronouns -- Offer a helping hand -- Practice saying "thank you" -- Stop trying to score points -- Ask questions that get results -- Refine your voice & speaking style -- Focus on behaviour not character-- Uncover your communication background -- Understand how different generations communicate -- Master the art of communicating via email -- Stop putting yourself down -- Ask someone for advice -- Shut down nosy people -- Put together a persuasive message -- Improve your meditation skills -- Drop the cliche's
ER  -