TY - BOOK TI - Harvard business review on crisis management SN - 1578512352 (alk. paper) AV - HD49 .H37 2000 U1 - 658.4/056 21 PY - 2000/// CY - Boston PB - Harvard Business School Press KW - Crisis management KW - Industrial management KW - Strategic planning N1 - Includes bibliographical references and index; Managing the crisis you tried to prevent--When an executive defects--A strategic approach to managing product recalls--Right away and all at once: how we saved continental--Media policy-What media policy?--After layoffs, what next?--Leadership when there is no one to ask: an interview with Eni's Franco Bernabe'--Lincoln Electric's harsh lessons from international expansion. ER -