TY - BOOK AU - Christensen,Clayton M. TI - The innovator's dilemma: when new technologies cause great firms to fail SN - 0875845851 (alk. paper) AV - HD53 .C471997 U1 - 658 20 PY - 1997/// CY - Boston, Mass. PB - Harvard Business School Press KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business N1 - Includes bibliographical references and index; How can great firms fail? Insights from the hard disk drive industry--Value networks and the impetus to innovate--Disruptive technological change in the mechanical excavator industry--What goes up, can't go down--Give responsibility for disruptive technologies to organizations whose customers need them--Match the size of the organization to the size of the market--Discovering new and emerging markets Performance provided, market demand, and the product life cycle--Managing disruptive technological change: a case study--The dilemmas of innovation: a summary ER -