TY  - BOOK
AU  - Magolo, Helen Kitavi
TI  - Communication skills: an introductory course for TVET students
SN  - 9789966315939
AV  - HF5718  .M34 2018
PY  - 2018///
CY  - Nairobi
PB  - Longhorn Publishers
N1  - Includes bibliographic references; Introduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing  and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends
ER  -