TY - BOOK AU - Thuo, Kuria J. TI - Principles of marketing: a skill-building approach SN - 9789966724946 AV - HF5415 .T48 2008 PY - 2008/// CY - Nairobi, Kenya PB - Acrodile Publishing Limited, N1 - includes bibliographical references; Introduction to marketing -- The marketing environment -- Consumer buyer behaviour -- Organisational buyer behaviour -- The marketing information system --Market segmentation, targeting and positioning -- The concept of marketing mix -- Product decisions -- Branding, packaging and labelling decisions -- Services marketing -- Distribution decisions -- Promotion decisions -- Pricing decisions -- Strategic marketing planning -- Customer relationship management ER -