TY - BOOK AU - Balzer-Riley,Julia W. TI - Communication in nursing SN - 9780323871457 AV - RT86.3 .B35 2024 PY - 2024///. CY - St. Louis, Missouri PB - Elsevier KW - Nurse and patient KW - Communication in nursing KW - Interpersonal communication N1 - Includes bibliographical references and index; Responsible, assertive, caring communication in nursing The client-nurse relationship: a helping relationship Starting with YOU: understanding yourself to build a foundation for learning about communication Solving problems together Understanding each other: communication and culture Demonstrating warmth Showing respect Being genuine Being empathetic Honoring professional boundaries Being specific Asking questions Expressing opinions Using humor Embracing the spiritual journal of healthcaring: meaning making Requesting support Overcoming evaluation anxiety Working with feedback Using relaxation techniques to become more mindful Incorporating imagery in professional practice and self-care Incorporating positivity into life and work Learning to work together in groups Navigating the complex world of digital communication Learning confrontation skills Refusing unreasonable requests Caring communication with clients and colleagues whose behaviors are challenging Confronting bullying and incivility and honestly with respect Managing team conflict assertively and responsibly Communicating at the end of life Continuing the commitment to the journey ER -