TY - BOOK AU - Vallen,Gary K. AU - Vallen,Jerome J. TI - Check-in check-out SN - 9781292021102 AV - TX911.3.M27 .V352 2014 PY - 2014/// CY - Boston PB - Pearson KW - Hotel management KW - Motel management N1 - Includes bibliographical references and index; The traditional hotel industry -- The modern hotel industry -- The structures of the hotel industry -- Forecasting availability and overbooking -- Global reservations technologies -- Individual reservations and group reservation -- Managing guest services -- Arrival registration assignment and rooming -- The role of the room rate -- Billing the guest folio -- Cash or credit the city ledger -- The night audit -- Hotel technology ER -