Includes bibliographical references and index.

Introduction to alternative dispute resolution -- Interviewing and counseling -- Negotiation -- The mediation process -- Legal issues in mediation -- Mediation advocacy -- Collaborative law -- The arbitration process -- Legal issues in arbitration -- Other ADR processes.

"Understanding Alternative Dispute Resolution provides a comprehensive overview of the field of Alternative Dispute Resolution ("ADR"). The treatise covers the major ADR processes, including client counseling, negotiation, mediation, arbitration, and collaborative law, and addresses legal, practical, and ethical aspects of each process. This title provides a framework for selecting the most appropriate dispute resolution process and will assist attorneys, law students, neutrals, and parties in conflict in effectively addressing, managing, and resolving disputes. The second edition of this treatise provides important updates on how technology has changed the practice of all forms of ADR. These changes are both practical, discussing how professionals use technology to enhance their practice, and legal, outlining ethical considerations for online dispute resolution. The second edition also provides legal updates throughout, particularly in the chapters dealing with arbitration"--