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TQM : Text with cases / John, S. Oakland
Material type:
TextSeries: TQMPublication details: New York : Routledge, 2003Edition: 3rd edDescription: x, 483 p. : ill. ; 22 cmISBN: - 9780750657402
- HD62 .O1 2003
Contents:
The foundations of TQM -- Planning -- Performance -- Processes -- People -- Implementation.
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
Zetech Library - Mang'u General Stacks | Non-fiction | HD 62 .O1 2003 (Browse shelf(Opens below)) | C1 | Not For Loan | Z003158 | ||
|
Books
|
Zetech Library - TRC General Stacks | Non-fiction | HD 62 .O1 2003 (Browse shelf(Opens below)) | C2 | Available | Z003159 |
Biblio,includes index.
The foundations of TQM -- Planning -- Performance -- Processes -- People -- Implementation.
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