000 | 00942cam a2200265 a 4500 | ||
---|---|---|---|
001 | 16099993 | ||
005 | 20211023020010.0 | ||
008 | 100222s2011 nyua 001 0 eng | ||
010 | _a 2010006636 | ||
020 | _a9780814414835 (pbk.) | ||
020 | _a0814414834 (pbk.) | ||
040 |
_aDLC _cDLC _dZET-ke |
||
050 | 0 | 0 |
_aHF5438.3 _b.W34 2011 |
100 | 1 |
_aWalkup, Renee P., _d1957- _92280 |
|
245 | 1 | 0 |
_aSelling to anyone over the phone / _cRenee P. Walkup with Sandra McKee. |
250 | _a2nd ed. | ||
260 |
_aNew York : _bAMACOM, American Management Association, _cc2011. |
||
300 |
_axiv, 210 p. : _bill. ; _c23 cm. |
||
500 | _aIncludes index. | ||
650 | 0 |
_aTelephone selling. _92281 |
|
700 | 1 |
_aMcKee, Sandra L., _d1952- _92282 |
|
906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
942 |
_2lcc _cBK _hHF5438.3 _02 |
||
999 |
_c1139 _d1139 |