000			01695cam a22003138a 4500
001			17128605
003			ZET-ke
005			20150713154825.0
008			120120s2012 mau 000 0 eng
020			_a9781740095976
020			_a0205876722
040			_aDLC _cDLC
042			_apcc
050	1	0	_aHM1206 _b.T9 2002
082	0	0	_a302.2 _223
100	1		_aTyler, Shirley,
245	1	0	_aCommunication : _ba foundation course / _cShirley Tyler, Chris Kossen and Charmaine Ryan.
250			_aRev. ed.
260			_aAustralia: _bPearso Education Australia, _c2002.
300			_aix, 252 p.: _bill. _c23 cm.
500			_aIncludes index.
505	0		_aUnit i principles of communication -- why study communication -- written and electronic communication -- what is communication theory -- Understanding nonverbal messages -- Listening and responding -- Adapting to others : diversity and communication -- Unit ii interpersonal communication -- Understanding interpersonal communication -- Enhancing relationships -- Unit iii communicating in groups and teams -- Understanding group and team performance -- Enhancing group and team performance -- Unit iv presentational speaking -- Developing your presentation -- Organizing and outlining your presentation -- Delivering your presentation -- Speaking to inform -- Speaking to persuade -- A interviewing -- B sample speeches for discussion and evaluation.
650		0	_aCommunication. _9515
700	1		_aKossen, Chris.
700	1		_aRyan, Charmaine.
906			_a0 _bvip _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK _kHM1206 _m.T9 2002
999			_c2167 _d2167