000 01324pam a2200277 a 4500
999 _c2865
_d2865
001 3733578
003 ZET-ke
005 20190814142705.0
008 810916s1982 nyu b 001 0 eng
010 _a 81015660
020 _a9780070093560
040 _aDLC
_cDLC
_dZET-ke
_beng
050 1 0 _aHF5438.25
_b.B88 1992
100 1 _aBuskirk, Richard H.
245 1 0 _aSelling, principles and practices /
_cRichard H. Buskirk and Bruce D. Buskirk.
250 _a13th ed.
260 _aNew York :
_bMcGraw-Hill,
_cc1992.
300 _axviii, 551 p. ;
_c24 cm.
440 0 _aMcGraw-Hill series in marketing.
500 _aEarlier eds. published under title: Textbook of salesmanship.
504 _aIncludes bibliographical references and indexes.
505 _aSelling-basic human behavior -- You -- The job -- Why people buy -- The art of persuasion -- Prospecting -- Planning the sale -- The approach -- The sales interview I -- The sales interview II -- Handling objections I -- Handling objections II -- Negotiations -- The close -- Account management -- Sales management I -- Sales management II -- Legal and ethical problems in selling -- Telemarketing systems -- Retail selling -- Business to business selling.
650 0 _aSelling.
700 1 _aBuskirk, Bruce D.
942 _2lcc
_cBK
_kHF5438.25
_m .B88 1992