000			01515nam a22001937a 4500
999			_c3226 _d3226
008			150910b xxu||||| |||| 00| 0 eng d
020			_a025616858-X
020			_a9780256168587
040			_aZET-Ke
050			_aHF5718 _b.M3 1995
100			_aMcLaren, Margaret.
245			_a Business and administrative communication / _cMargaret McLaren.
250			_aAustralasian edition.
260			_a Chicago : _bIrwin, _c c1995.
300			_a 516 p. : _bill. (some col.), maps (some col.) ; _c27 cm.
500			_a"Quick reference" on [2] p. inserted. Includes bibliographical references (p. 655-664) and indexes.
505			_aBusiness communication, management and money -- Making and communicating meaning -- Planning, composing and revising -- Adapting your message to your audience -- Building goodwill -- Making your writing easy to read -- Designing documents -- Informative and positive messages -- Negative messages -- Persuasive messages -- Handling difficult persuasive situations -- Sales and fund-raising letters -- Other business and administrative documents -- International and intercultural communication -- Oral presentations -- Working and writing in groups -- Researching and writing reports -- Writing proposals and typical reports -- Writing formal reports -- Using graphs and other visuals -- How to find the job you want -- Resumes -- Job application letters -- Job interviews, follow-up letters, and job offers.
942			_2lcc _cBK _kHF5718 _m.M3 1995