000 | 01151cam a22002774a 4500 | ||
---|---|---|---|
999 |
_c3518 _d3518 |
||
001 | 13942489 | ||
003 | ZET-ke | ||
005 | 20190808142253.0 | ||
008 | 050426s2007 njua b 001 0 eng | ||
010 | _a 2005011811 | ||
020 | _a9780470177143 | ||
020 | _a9780471470656 | ||
035 | _a(OCoLC)ocm60187997 | ||
040 |
_aDLC _cDLC _dZET-ke _beng |
||
050 | 0 | 0 |
_aTX911.3.M27 _b.H663 2014 |
245 | 0 | 0 |
_aHotel management and operations / _cedited by Denney G. Rutherford, Michael J. O'Fallon. |
250 | _a5th ed. | ||
260 |
_aHoboken, N.J. : _bJohn Wiley, _cc2011. |
||
300 |
_axviii, 494 p. : _bill. ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
505 | _aOverview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management. | ||
650 | 0 |
_aHotel management. _9916 |
|
700 | 1 |
_aRutherford, Denney G., _d1942- |
|
700 | 1 | _aO'Fallon, Michael J. | |
942 |
_2lcc _cBK _kTX911.3 .M27 _mH663 2014 |