000 01151cam a22002774a 4500
999 _c3518
_d3518
001 13942489
003 ZET-ke
005 20190808142253.0
008 050426s2007 njua b 001 0 eng
010 _a 2005011811
020 _a9780470177143
020 _a9780471470656
035 _a(OCoLC)ocm60187997
040 _aDLC
_cDLC
_dZET-ke
_beng
050 0 0 _aTX911.3.M27
_b.H663 2014
245 0 0 _aHotel management and operations /
_cedited by Denney G. Rutherford, Michael J. O'Fallon.
250 _a5th ed.
260 _aHoboken, N.J. :
_bJohn Wiley,
_cc2011.
300 _axviii, 494 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
505 _aOverview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management.
650 0 _aHotel management.
_9916
700 1 _aRutherford, Denney G.,
_d1942-
700 1 _aO'Fallon, Michael J.
942 _2lcc
_cBK
_kTX911.3 .M27
_mH663 2014