000			01319cam a22003254a 4500
999			_c3522 _d3522
001			16600735
003			ZET-ke
005			20190801174138.0
008			110106s2011 maua b 001 0 eng
010			_a 2010054391
020			_a9781422161975 (alk. paper)
020			_a1422161978 (alk. paper)
035			_a(OCoLC)ocn656451532
040			_aDLC _cDLC _dZET-ke _beng
050	0	0	_aHF5415.15 _b.P56 2011
100	1		_aPine, B. Joseph.
245	1	4	_aThe experience economy / _cB. Joseph Pine II, James H. Gilmore.
250			_aUpdated ed.
260			_aBoston, Mass. : _bHarvard Business Review Press, _cc2011.
300			_axxvii, 359 p. : _bill. ; _c21 cm.
500			_aRev. ed. of: The experience economy : work is theatre & every business a stage. 1999.
504			_aIncludes bibliographical references and index.
505			_aWelcome to the experience economy--Setting the stage--The show must go on--Get your act together--Experiencing less sacrifice--Work is a theatre--Performing to form--Now act your part--The customer is the product--Finding your role in the world.
650		0	_aProduct management.
650		0	_aMarketing.
650		0	_aDiversification in industry.
650		0	_aCustomer services.
700	1		_aGilmore, James H., _d1959-
942			_2lcc _cBK _kHF 5415.15 _m.P56 2011