000			00753nam a22001697a 4500
999			_c3560 _d3560
008			160314b xxu||||| |||| 00| 0 eng d
020			_a9798183821079
040			_aZET-Ke
050			_aP90 _b.P3 2012
100			_aPalta, Namrata
245			_aThe art of effective communication / _cNamrata Palta.
260			_aNew Delhi : _bLotus Press ; _c2012.
300			_a210p. : _bill. ; _c15cm.
505			_aUnderstanding communication -- Verbal communication -making presentations -- Non verbal communication -- Body language -- Listening skills -- How to be a good communicator -- Written communication -- Interpersonal communication -- Client communication -- Communication conclusions.
650			_aCommunication _9515
942			_2lcc _cBK _kP90 _m.P3 2012 _02