000			01083nam a22002057a 4500
999			_c3790 _d3790
005			20211027020010.0
008			160517b xxu||||| |||| 00| 0 eng d
020			_a9780582806900
040			_aZET-Ke _dZET-Ke
050			_aHF5718 _b.M45 1888
100			_aMcHugh, Shirley.
245			_aBusiness Communication / _cShirly McHugh and Jeannie Pollard.
250			_a3rd ed.
260			_aMelbourne : _bLongman, _c1988
300			_axi, 402 p. : _bill. ; _c27 cm.
500			_aIncludes Index.
505			_aWorkplace communication -- Work team communication -- Writing skills for work -- Business correspondence -- Writing reports and submissions -- Customer communication and client interaction -- Business meetings -- Job seeking and staff management skills -- Conflict resolution -- Negotiation skills -- The process of communication -- Skills for effective oral communication -- Thinking and arguing -- Managing stress and time -- Guidelines for written communication -- Sources -- References -- Index.
700			_aPollard, Jeannie.
942			_2lcc _cBK _kHF5718 _m.M45 1888 _02