| 000 | 00623nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c4005 _d4005 |
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| 005 | 20190814162217.0 | ||
| 008 | 160628b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780074712641 | ||
| 040 |
_aZET-ke _dZET-ke |
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| 050 |
_aHF5415.5 _b.C36 2003 |
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| 100 | _aCorcoran, Gerry. | ||
| 245 |
_aCoordinate implementation of customer service strategies / _cGerry Corcoran. |
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| 260 |
_aAustralia : _bMcGraw Hill, _cc2003 |
||
| 300 |
_aviii, 88 p. : _bill ; _c27 cm. |
||
| 500 | _aBibliography p. 87- 88 | ||
| 521 | _aBibliography p. 87- 88 | ||
| 650 |
_2Customer Service. _aManagement. |
||
| 942 |
_2lcc _cBK _kHF5415.5 _m.C36 2003 |
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