| 000 | 00663nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c505 _d505 |
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| 008 | 120327t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788131201169 | ||
| 040 | _aZET-Ke | ||
| 050 |
_aTX911.3 _b.F75A22 2002 |
||
| 100 |
_aAbbot, Peter _91112 |
||
| 245 |
_aFront Office : _bProcedures, Social skills, yield and Management / _c Peter Abbot and Sue Lewry. |
||
| 250 | _a2nd ed. | ||
| 260 |
_aAmsterdam: _bElsevier, _c2002. |
||
| 300 |
_a210p.: _bil.; _c21cm |
||
| 505 | _aProcedural aspects-- Dealing with people-- Increasing yields-- Management aspects. | ||
| 650 |
_aFront Office Management _9986 |
||
| 700 |
_aLewry, Sue _9917 |
||
| 942 |
_2lcc _cBK _hTX911.3 |
||