000 00887nam a22002057a 4500
003 ZETke-
005 20220428162924.0
008 220428b |||||||| |||| 00| 0 eng d
020 _a9781647390648
040 _aZETke-
_beng
_cDlc
_dZETke-
050 _aBF637.C45
_b.L46 2020
082 _2BF637.C45.L46 2020
100 _4Leornardo ,Nixaly
_aauthor
245 _aActive listening techniques :
_b30 practical tools to hone your communication skills
_cNixaly Leornardo
260 _a California :
_bRockridge press,
_cc2020
300 _aix,172p. :
_bcol. ill. ;
_c22cm.
500 _aincludes bibliography references and index
505 _aThe fundamentals of listening -- Active listening and communication tools -- Getting through to others -- Persuasion -- Emotionally charged solutions.
942 _2lcc
_cBK
_hBF637 .C45 .
_i.L46 2020
_kBF637 .C45 .
_m.L46 2020
999 _c5260
_d5260