000			00958nam a22001937a 4500
003			KeNaZET
005			20241031020004.0
008			241030b |||||||| |||| 00| 0 eng d
020			_a9789966315939
040			_czet
050			_aHF5718 _b .M34 2018
100			_aMagolo, Helen Kitavi _95015
245			_aCommunication skills; _ban introductory course for TVET students/ _cHelen Kitavi Magolo,
260			_aNairobi: _bLonghorn Publishers, _cC2018
300			_avi,221p.: _bill.; _c23 cm
500			_aIncludes bibliographic references.
505			_aIntroduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends.
942			_2lcc _cBK _01
999			_c6307 _d6307