000			02253cam a22003015i 4500
001			21166867
003			ZET-ke
005			20250319162659.0
008			190828s2020 moua b 001 0 eng
010			_a 2019949240
020			_a9780323871457 _q(paperback)
040			_aDLC _beng _erda _cDLC _dZET-ke
042			_apcc
050	0	0	_aRT86.3 _b.B35 2024
100	1		_aBalzer-Riley, Julia W., _eauthor. _928031
245	1	0	_aCommunication in nursing / _cJulia Balzer Riley,
250			_aTenth edition.
260			_aSt. Louis, Missouri : _bElsevier, _c2024.
300			_axv, 328 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505			_aResponsible, assertive, caring communication in nursing The client-nurse relationship: a helping relationship Starting with YOU: understanding yourself to build a foundation for learning about communication Solving problems together Understanding each other: communication and culture Demonstrating warmth Showing respect Being genuine Being empathetic Honoring professional boundaries Being specific Asking questions Expressing opinions Using humor Embracing the spiritual journal of healthcaring: meaning making Requesting support Overcoming evaluation anxiety Working with feedback Using relaxation techniques to become more mindful Incorporating imagery in professional practice and self-care Incorporating positivity into life and work Learning to work together in groups Navigating the complex world of digital communication Learning confrontation skills Refusing unreasonable requests Caring communication with clients and colleagues whose behaviors are challenging Confronting bullying and incivility and honestly with respect Managing team conflict assertively and responsibly Communicating at the end of life Continuing the commitment to the journey
650		0	_aNurse and patient. _927767
650		0	_aCommunication in nursing. _928032
650		0	_aInterpersonal communication. _9109
906			_a0 _bibc _corignew _d2 _eepcn _f20 _gy-gencatlg
942			_2lcc _cBK _hRT86.3 _kRT86.3 _m.B35
999			_c9558 _d9558