Underserved patrons in university libraries : assisting students facing trauma, abuse, and discrimination / Julia C. Skinner and Melissa Gross, editors ; foreword by Nicole A. Cooke.

Includes bibliographical references and index.

"This practical and research-based volume focuses on how libraries can meet the needs of underserved patrons in college and university libraries, with an emphasis on those facing trauma, abuse, and discrimination. While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons. Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons. Readers will gain a deep understanding of these underserved populations and how to respond by providing meaningful services. Readers will learn strategies for outreach and the development of community service programs. Readers will become aware of the wide variety of user populations whose information behavior may be limited by an experience or life circumstance that they may not want to divulge"-- EBSCOhost resource page, viewed May 3, 2021.

"Have the library brought to you" : embedded librarianship as intentional strategy to support underserved patrons / Lorin K. Jackson -- ESL Club news letter contributes to inclusiveness on campus / Phillip Fitzsimmons and April K. Miller -- (Re)Connecting adult students to the community college library : developing a social justice and equity-oriented liaising program to support returning adult students / Amanda Roper, Andrea Kincaid, and Andrew Foskey -- The ivory tower's gray library : evaluating services for older adult students in academic libraries / Joseph Winberry and Bharat Mehra -- Supporting veterans and military-affiliated families in an academic library / Michelle Shea -- Academic librarian engagement against campus sexual violence / Jinxuan Ma and Lynne Stahl -- Bringing trauma-informed practices to underserved patrons at university libraries / Monte-Angel Richardson. Stephanie Rosen, Marna M. Clowney-Robinson, and Danica San Juan -- Assisting students attending school after or during incarceration / Bobbie Bushman and Dale Monobe -- Academic libraries supporting students experiencing homelessness and housing and basic needs insecurity / Vikki C. Terrile -- Academic library services and communication with patrons with communication disorders / Brady D. Lund -- Information services for students with anxiety disorders and depression / Angel Sloss -- Secrecy, avoidance, shame, and misunderstanding : where university libraries are struggling to support mentally ill students and opportunities for change / Abigail L. Phillips -- How interpersonal violence impacts our patrons, our library, our campus / Racine L. Amos -- Beyond theory and practice : new directions for research and service / Julia C. Skinner and Melissa Gross.

Description based on online resource; title from digital title page (EBSCOhost, viewed May 3, 2021).

Master record variable field(s) change: 050