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Hotel management and operations / edited by Denney G. Rutherford, Michael J. O'Fallon.

Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : John Wiley, c2011.Edition: 5th edDescription: xviii, 494 p. : ill. ; 24 cmISBN:
  • 9780470177143
  • 9780471470656
Subject(s): LOC classification:
  • TX911.3.M27 .H663 2014
Contents:
Overview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management.
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Books Zetech Library - Ruiru Campus Reference Non-fiction TX 911.3 .M27 H663 2014 (Browse shelf(Opens below)) C.1 Not For Loan Z007316

Includes bibliographical references and index.

Overview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management.

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