Communication skills; an introductory course for TVET students/
Magolo, Helen Kitavi
Communication skills; an introductory course for TVET students/ Helen Kitavi Magolo, - Nairobi: Longhorn Publishers, C2018 - vi,221p.: ill.; 23 cm
Includes bibliographic references.
Introduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends.
9789966315939
HF5718 / .M34 2018
Communication skills; an introductory course for TVET students/ Helen Kitavi Magolo, - Nairobi: Longhorn Publishers, C2018 - vi,221p.: ill.; 23 cm
Includes bibliographic references.
Introduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends.
9789966315939
HF5718 / .M34 2018