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Communication skills; an introductory course for TVET students/ Helen Kitavi Magolo,

By: Material type: TextTextPublication details: Nairobi: Longhorn Publishers, C2018Description: vi,221p.: ill.; 23 cmISBN:
  • 9789966315939
LOC classification:
  • HF5718  .M34 2018
Contents:
Introduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends.
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books Zetech Library - TRC General Stacks Non-fiction HF5718 .M34 2018 (Browse shelf(Opens below)) C1 Available Z012076

Includes bibliographic references.

Introduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends.

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