Communication skills in health and social care / Bernard Moss.
Material type: TextDescription: xix, 249 pagesISBN:- 9781526401335
- HV297 .M67 2017
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Zetech Library - TRC Reference | Non-fiction | HV297 .M67 2017 (Browse shelf(Opens below)) | C.1 | Not For Loan | Z008327 | ||
Books | Zetech Library - TRC General Stacks | Non-fiction | HV297 .M67 2017 (Browse shelf(Opens below)) | C.2 | Available | Z008332 |
Browsing Zetech Library - TRC shelves, Shelving location: Reference, Collection: Non-fiction Close shelf browser (Hides shelf browser)
HN 680.5 .C6M845 2009 Demystifying participatory community development : | HQ801 .S24 2006 How to be a good lover : | HQ 2037 .W36 2006 Life skills : a handbook for parents and teachers / | HV297 .M67 2017 Communication skills in health and social care / | HV 6028 .G58 2015 Ethics in security management and criminal justice : a requisite to solving ethical dilemmas in crime management and security decisions in a globalized world / | JF60 .P334 2005 Palgrave advances in development studies / | JK 1976 .N54 2017 The art of winning elections: a gem of real politics for effective leaders/ |
Acceptance -- Active listening -- Advising -- Advocacy -- Anti-discriminatory practice -- Assertiveness -- Assessment -- Barriers to good communication -- Breaking bad news -- Chairing meetings -- Challenging -- Communication and social media -- Complaints -- Confidentiality -- Conflict management -- Counselling -- Court room skills -- Eco maps -- Emotional Intelligence (EI) -- Empathy -- Empowerment, resilience and a strengths perspective -- Endings -- Establishing a professional relationship -- Feedback-giving and receiving -- Genograms -- Getting unstuck -- Group work -- Information & communication technology (ICT) and health informatics -- Interpreters -- Inter professional collaboration -- Interviewing children -- Labyrinths -- Learning difficulties -- Loss -- Mediation skills -- Mindfulness -- Motivational interviewing -- Non-verbal communication -- Overcoming fears and anxieties -- Professional capabilities framework (PCF) -- Reflective practice -- Religion -- Spirituality -- Suicide -- Supervision -- Talks and presentations -- Telephone skills -- Time management -- Tricky topics: sexuality and death -- Whistle blowing -- Wrong messages.
Includes bibliographical references.
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