Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry.
Material type: TextPublication details: Oxford ; Butterworth-Heinemann , 1999.Edition: 2nd edDescription: 211 p. : ill. ; 25 cmISBN:- 9780750642309
- TX911.3.F75 .A23 1999
Contents:
Advance bookings -- Check-in and related issues -- Guest accounting -- Legal aspects and security -- Hospitality -- Social skills -- Sales -- Marketing aspects -- Yield management -- Groups -- Tariffs -- Control -- Staffing -- Equipment.
Item type | Current library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode | |
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Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C24 | Available | Z002987 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C19 | Available | Z002982 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C17 | Available | Z002980 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C16 | Available | Z002979 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C15 | Available | Z002978 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C14 | Available | Z002977 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 A23 1999 (Browse shelf(Opens below)) | C13 | Available | 02976 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C22 | Available | Z002985 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C9 | Checked out | 24/07/2014 | 02126 | ||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C10 | Checked out | 19/12/2014 | 02127 | ||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C11 | Available | Z002128 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C12 | Available | Z002129 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C8 | Available | Z002125 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C7 | Checked out | 20/11/2013 | 02124 | ||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C6 | Available | Z002123 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C5 | Available | Z002122 | |||
Books | Zetech Library - Pioneer General Stacks | Non-fiction | TX 911.3.F75 .A23 1999 (Browse shelf(Opens below)) | C2 | Available | report missing in JAN 2021 stock take | Z001144 | ||
Books | Zetech Library - Pioneer Reference | Non-fiction | TX 911.3.F75 .A231999 (Browse shelf(Opens below)) | C1 | Not For Loan | Z001317 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C.4 | Available | Z007304 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C2 | Available | Z004217 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C3 | Available | Z004218 | |||
Books | Zetech Library - TRC Reference | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C1 | Not For Loan | Z002121 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C18 | Checked out | 30/01/2024 | Z002981 | ||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C20 | Available | Z002983 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C21 | Available | Z002984 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C23 | Available | Z002986 | |||
Books | Zetech Library - TRC General Stacks | Non-fiction | TX 911.3.F75 A22 1999 (Browse shelf(Opens below)) | C3 | Available | Z002120 |
Browsing Zetech Library - Pioneer shelves, Shelving location: General Stacks, Collection: Non-fiction Close shelf browser (Hides shelf browser)
TX 911.3.F75 A22 1999 Front office : procedures, social skills, yield and management / | TX 911.3.F75 .A23 1999 Front office : procedures, social skills, yield and management / | TX 911.3.F75 .A23 1999 Front office : procedures, social skills, yield and management / | TX 911.3.F75 .A23 1999 Front office : procedures, social skills, yield and management / | TX 911.3.F75 .A23 1999 Front office : procedures, social skills, yield and management / | TX 911.3.F75 .A23 1999 Front office : procedures, social skills, yield and management / | TX 911.3.F75 .A23 1999 Front office : procedures, social skills, yield and management / |
Advance bookings -- Check-in and related issues -- Guest accounting -- Legal aspects and security -- Hospitality -- Social skills -- Sales -- Marketing aspects -- Yield management -- Groups -- Tariffs -- Control -- Staffing -- Equipment.
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