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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007
Availability: Items available for loan: Zetech Library - TRC (1)Call number: HF5415.13 .L5883 2007.
2.
Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by
Edition: Eighth edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : World Scientific, c2016
Availability: Items available for loan: Zetech Library - Mang'u (1)Call number: HF5415.13 .L68 2016. Zetech Library - TRC (1)Call number: HF5415.13 .L68 2016. Items available for reference: Zetech Library - TRC: Not For Loan (1)Call number: HF5415.13 .L68 2016.
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