Human resource management for tourism, hospitality and leisure : an international perspective / Tom Baum.

Includes bibl.refs and Index.

People in international tourism,hospitality and leisure an introduction -- The development of tourism hospitality and leisure and the nature of employment -- Tourism hospitality and leisure labor markets -- Tourism, hospitality and leisure a service focus and the role of the people -- A dark side to the coin -- Cultural diversity in tourism hospitality and leisure -- The social composition of employment in tourism hospitality and leisure diversity beyond culture -- Education training and development -- Planning to met the human resource needs of the international tourism hospitality and leisure industry -- Sustainability and the future of work and employment in tourism hospitality and leisure.