Hotel management and operations / edited by Denney G. Rutherford, Michael J. O'Fallon.
Material type: TextPublication details: Hoboken, N.J. : John Wiley, c2011.Edition: 5th edDescription: xviii, 494 p. : ill. ; 24 cmISBN:- 9780470177143
- 9780471470656
- TX911.3.M27 .H663 2014
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Zetech Library - TRC Reference | Non-fiction | TX 911.3 .M27 H663 2014 (Browse shelf(Opens below)) | C.1 | Not For Loan | Z007316 |
Includes bibliographical references and index.
Overview -- Organisation -- General managers a view at the the top -- Operations rooms -- Operations housekeeping engineering and security -- Food and beverage division -- Marketing and associated activities -- Financial control and information management -- Human resource policy management.
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