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	1.	Customer service : a practical approach / Elaine K. Harris. by Harris, Elaine K Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Zetech Library - Pioneer (3)Call number: HF5415.5 .H2897 2010, ... Zetech Library - TRC (1)Call number: HF5415.5 .H2897 2010. Found in Open Library: Log in to add tags Add to cart (remove)
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2006 Online resources: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Zetech Library - Pioneer (3)Call number: HD 9980.5 .Z45 2006, ... Not available: Zetech Library - Pioneer: Checked out (1). Found in Open Library: Log in to add tags Add to cart (remove)
	3.	Exceptional customer service : going beyond your good service to exceed the customer's expectation / Lisa Ford, David McNair, Bill Perry. by Ford, Lisa Perry, Bill McNair, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: Avon, Mass. : Adams, 2001 Availability: Items available for loan: Zetech Library - Pioneer (1)Call number: MOT HF5415.5.F66 2001. Found in Open Library: Log in to add tags Add to cart (remove)
	4.	How to win customers and keep them for life : revised and updated for the digital age / Michael LeBoeuf. by LeBoeuf, Michael Edition: Berkley rev. trade pbk. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Berkley Books, 2000 printing Online resources: Publisher description Availability: Items available for loan: Zetech Library - Pioneer (1)Call number: MOT HF5415.5.L4 2000. Found in Open Library: Log in to add tags Add to cart (remove)