Communication skills; an introductory course for TVET students/ Helen Kitavi Magolo,
Material type:
TextPublication details: Nairobi: Longhorn Publishers, C2018Description: vi,221p.: ill.; 23 cmISBN: - 9789966315939
- HF5718 .M34 2018
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Zetech Library - TRC General Stacks | Non-fiction | HF5718 .M34 2018 (Browse shelf(Opens below)) | C1 | Available | Z012076 |
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| HF 5718 .L63 1997 Business and administrative communication / | HF5718.M3 1995 Business and administrative communication / | HF5718.M3 1995 Business and administrative communication / | HF5718 .M34 2018 Communication skills; an introductory course for TVET students/ | HF5718 .M35 2014 Communication skills : edition for university and college students / | HF5718 .M35 2014 Communication skills : edition for university and college students / | HF 5718.M45 1888 Business Communication / |
Includes bibliographic references.
Introduction to communication -- Channels of communication -- Communication process -- Classification of communication -- Forms of communication -- Official etiquette, protocol and diplomacy -- Writing skills -- Essay, writing and functional writing -- Summary writing -- report writing -- Meetings -- Interviews -- Public relations and customer care -- Emerging issues and trends.
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