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Customer service : a practical approach / Elaine K. Harris. by
Edition: 4th ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007
Availability: Items available for loan: Zetech Library - Pioneer (3)Call number: HF5415.5 .H2897 2010, ... Zetech Library - TRC (1)Call number: HF5415.5 .H2897 2010.
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Services marketing : a managerial approach / Rebekah, Bennett... [et. al]. by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Australia : John Wiley & sons, c2003
Availability: Items available for loan: Zetech Library - Mang'u (2)Call number: HF5415.13 .B4 2003, ... Zetech Library - TRC (2)Call number: HF5415.13 .B4 2003, ...
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The experience economy / B. Joseph Pine II, James H. Gilmore. by
Edition: Updated ed.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston, Mass. : Harvard Business Review Press, c2011
Availability: Items available for reference: Zetech Library - TRC: Not For Loan (1)Call number: HF 5415.15 .P56 2011.
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Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by
Edition: Eighth edition.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Jersey : World Scientific, c2016
Availability: Items available for loan: Zetech Library - Mang'u (1)Call number: HF5415.13 .L68 2016. Zetech Library - TRC (1)Call number: HF5415.13 .L68 2016. Items available for reference: Zetech Library - TRC: Not For Loan (1)Call number: HF5415.13 .L68 2016.
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