Your search returned 15 results.

Results
	1.	Customer service : a practical approach / Elaine K. Harris. by Harris, Elaine K Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Zetech Library - Pioneer (3)Call number: HF5415.5 .H2897 2010, ... Zetech Library - TRC (1)Call number: HF5415.5 .H2897 2010. Found in Open Library: Log in to add tags Add to cart (remove)
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2006 Online resources: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Zetech Library - Pioneer (3)Call number: HD 9980.5 .Z45 2006, ... Not available: Zetech Library - Pioneer: Checked out (1). Found in Open Library: Log in to add tags Add to cart (remove)
	3.	Exceptional customer service : going beyond your good service to exceed the customer's expectation / Lisa Ford, David McNair, Bill Perry. by Ford, Lisa Perry, Bill McNair, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: Avon, Mass. : Adams, 2001 Availability: Items available for loan: Zetech Library - Pioneer (1)Call number: MOT HF5415.5.F66 2001. Found in Open Library: Log in to add tags Add to cart (remove)
	4.	How to win customers and keep them for life : revised and updated for the digital age / Michael LeBoeuf. by LeBoeuf, Michael Edition: Berkley rev. trade pbk. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Berkley Books, 2000 printing Online resources: Publisher description Availability: Items available for loan: Zetech Library - Pioneer (1)Call number: MOT HF5415.5.L4 2000. Found in Open Library: Log in to add tags Add to cart (remove)
	5.	Customer loyalty guaranteed : create, lead, and sustain remarkable customer service / Chip R. Bell and John R. Patterson. by Bell, Chip R Patterson, John R. (John Rice), 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Avon, Mass. : Adams Media, c2007 Online resources: Table of contents only Availability: Items available for loan: Zetech Library - TRC (1)Call number: MOT HF5415.5 .B4337 2007 . Found in Open Library: Log in to add tags Add to cart (remove)
	6.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Availability: Items available for loan: Zetech Library - TRC (1)Call number: HF5415.13 .L5883 2007. Found in Open Library: Log in to add tags Add to cart (remove)
	7.	Services marketing : a managerial approach / Rebekah, Bennett... [et. al]. by Bennett, Rebekah Bove, Lilian Dann, Susan Drennan, Judy Frazer , Lorelle Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia : John Wiley & sons, c2003 Availability: Items available for loan: Zetech Library - Mang'u (2)Call number: HF5415.13 .B4 2003, ... Zetech Library - TRC (2)Call number: HF5415.13 .B4 2003, ... Found in Open Library: Log in to add tags Add to cart (remove)
	8.	The experience economy / B. Joseph Pine II, James H. Gilmore. by Pine, B. Joseph Gilmore, James H, 1959- Edition: Updated ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2011 Availability: Items available for reference: Zetech Library - TRC: Not For Loan (1)Call number: HF 5415.15 .P56 2011. Found in Open Library: Log in to add tags Add to cart (remove)
	9.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2003 Online resources: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Zetech Library - TRC (1)Call number: HD 9980.5 .Z45 2003. Found in Open Library: Log in to add tags Add to cart (remove)
	10.	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Prentice Hall, c2010 Availability: Items available for reference: Zetech Library - TRC: Not For Loan (1)Call number: HF 5415.13 .C533 2010. Found in Open Library: Log in to add tags Add to cart (remove)
	11.	The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. by Albrecht, Karl, 1941- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACON, c1994 Availability: Items available for loan: Zetech Library - TRC (1)Call number: HD58.9 .A43 .A447 1994. Found in Open Library: Log in to add tags Add to cart (remove)
	12.	Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by Lovelock, Christopher H [author.] Wirtz, Jochen [author.] Edition: Eighth edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, c2016 Availability: Items available for loan: Zetech Library - Mang'u (1)Call number: HF5415.13 .L68 2016. Zetech Library - TRC (1)Call number: HF5415.13 .L68 2016. Items available for reference: Zetech Library - TRC: Not For Loan (1)Call number: HF5415.13 .L68 2016. Found in Open Library: Log in to add tags Add to cart (remove)
	13.	Supply chain management : strategy, planning, and operation / Sunil Chopra. by Chopra, Sunil, 1960- Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow : Pearson, c2019 Availability: Items available for loan: Zetech Library - TRC (1)Call number: HF5615.13 .C46 2019. Found in Open Library: Log in to add tags Add to cart (remove)
	14.	Value proposition design : how to create products and services customers want / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos. by Osterwalder, Alexander [author.] Pigneur, Yves [author.] Bernarda, Gregory [author.] Smith, Alan [author.] Series: Strategyzer series Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Zetech Library - TRC (1)Call number: HF5415.5 .O78 2014. Found in Open Library: Log in to add tags Add to cart (remove)
	15.	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen. by Christensen, Clayton M Series: The management of innovation and change series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, 1997 Availability: Items available for loan: Zetech Library - Mang'u (1)Call number: HD53 .C47 1997. Found in Open Library: Log in to add tags Add to cart (remove)